Information & Communication Technologies
pathways in Information and Communication Technologies
Information and Support Services
Students in the Information Support and Services pathway prepare for careers that involve the implementation of computer services and software, support of multimedia products and services, provision of technical assistance, creation of technical documentation, and the administration and management of information and communication systems. Mastery of information and communication technologies is the foundation for all successful business organizations today. Persons with expertise in information and communication technologies support and services are in high demand for a variety of positions in business and industry.
Course Sequence
Students provide school technical support as a technical assistant assigned to specific classrooms and on-call classroom technical assistants. Students will be prepared to install operating system programs, operate, maintain, and service computers and diagnose operational problems with computer hardware. Students will develop professional attitudes and abilities through group interaction while completing assignments and projects. Students will utilize lab training to identify components, determine possible remedies and accurately replace new and/or used components to reconstruct units to full operation.
Students provide school technical support as a technical assistant assigned to specific classrooms and on-call classroom technical assistants. Students will be prepared to install operating system programs, operate, maintain, and service computers and diagnose operational problems with computer hardware. Students will develop professional attitudes and abilities through group interaction while completing assignments and projects. Students will utilize lab training to identify components, determine possible remedies and accurately replace new and/or used components to reconstruct units to full operation. Technical Support 2 is the 2nd year of Technical Support.